Much of our workday is spent communicating with people by leading meetings, talking to customers, solving problems, leading your team in projects, providing updates to the team and/or organization, and discussing employee performance issues. I’ve often referred to communication as the “life-blood” of an organization. Clear communication is imperative for leaders. “Good communication is an […]
Managing Conflict
Ronald Reagan once said that “peace is not the absence of conflict; it is the ability to handle conflict by peaceful means.” All of us will experience conflict both individually and in groups, but the ability to manage through that conflict will separate the high performing leaders and teams from the rest. Conflict is normal. […]
Learning from Criticism
Writer and philosopher, Elbert Hubbard claimed, “The final proof of greatness lies in being able to endure criticism without resentment.” As a leader, being criticized is to be expected—and it may come from any one of a variety of directions. Criticism has many positive benefits if we are receptive to hearing them and willing to […]
The Power of Coaching
Why Coach? At one time or another, all of us have been coached or coached someone. Some of these experiences may bring up negative memories of a coach who spent more time yelling than motivating, or of a manager who didn’t put much effort into the role. These negative examples often represent a poor coaching […]
The Power of Positive Recognition
Most seasoned leaders have been told that their employees are their greatest asset, yet to what extent do we really take care of them? Think of other company assets like a building or manufacturing equipment. You give them attention, and regular maintenance to keep them operating well. The same attitude is important to your […]